United Airlines employees just showed how to use data to shame your bosses

United Airlines employees just showed how to use data to shame your bosses by @ChrisMatyszczyk.

United Airlines employees, data

Jason Cipriani and Jason Perlow have tested hundreds of mobile tech gadgets, and these are the handful of devices and accessories they make sure to pack for vacations, work trips, and even daily outings.

Everyone whos traveled over the last year knows what a parlous, piffleheaded mess airline customer service has become. Canceled flights, delayed flights, lost bags, its hard to discover anything the airlines have done right.

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